Legal notice and privacy policy

In accordance with the requirements of Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL informs the following data:

● OWNER OF THE WEBSITE

Company Name: ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL

CIF/NIF: B65300683

Trade name: ESOLVE

Tax address: C/ PADILLA 228, 2º 2ª, 08013 BARCELONA, BARCELONA.

Contact: info@esolve.es

Mercantile Registry: BARCELONA, Volume: 41836, Page: B 398788, Folio: 68, Registration Number: 2nd, IRUS: , Social Sheet:

This information regulates the conditions of use, limitations of liability and obligations that users of the website published under the domain name www.esolve.es which users assume and undertake to respect.

● COOKIES

www.esolve.es uses cookies to facilitate navigation through this portal and to obtain greater efficiency and personalisation of the services offered to users. The cookies used in www.esolve.es are only associated with an anonymous user and their computer, do not provide references that allow the user’s name and surname to be deduced and cannot read data from their hard drive or include viruses on their computers. Likewise, www.esolve.es cannot read the cookies implanted on the user’s hard drive from other servers.

The user is free to decide whether or not to install the cookies used in www.esolve.es on their hard drive. In this sense, the user can accept, reject or configure their browser to manage cookies and decide at that time whether or not to install them on their hard drive. To do this, we suggest that you consult the help section of your browser to find out how to change the settings you currently use. Even if the user configures their browser to reject all cookies or expressly rejects www.esolve.es cookies, they will be able to browse the portal with the only disadvantage of not being able to enjoy the functionalities of the portal that require the installation of any of them. In any case, the user may delete the cookies implanted on their hard drive at any time, following the procedure established in the help section of their browser or by entering the Cookies Policy link of this website.

In order to be able to charge for rejecting cookies on a website, it is necessary to comply with several requirements established by the Spanish Data Protection Agency (AEPD).

Offer a free alternative

According to the AEPD, access to the service may be denied in the event that the user rejects cookies. However, the user must be adequately informed and an alternative of access to the free service must be offered.

Be genuinely equivalent

The access alternative must be “genuinely equivalent”, i.e. it must provide a user experience comparable to that which would be obtained if cookies were accepted. It is not valid for the equivalent service to be offered by an entity outside the publisher.

Reasonable and fair price

If it is decided to charge for access to the alternative service, the price must be reasonable and fair. This means that it should not be excessively high and should reflect the value that the service provides.

Inform users

It is important for companies to properly inform users about the possibility of having to pay if they reject cookies. This can be done through a clear and easy-to-understand cookie notice.

These requirements are in line with Guidelines 05/2020 on EDPB consent.

● LINKS POLICY

In the event that an Internet user introduces a link from their own Website to the ESOLVE Website, the link will only link to the latter’s home page, but may not reproduce it in any way, and, in the event that the contents of the Website are viewed with content that is not part of it, these third-party contents may not mislead, confuse or deceive Users about the origin of their contents, nor may they imply an act of unfair comparison or imitation or an exploitation of ESOLVE’s reputation.

No false or inaccurate statement about ESOLVE, Associated Companies, collaborators or employees will be made from the page that introduces the link, nor will it be indicated on said page that they have the consent of ESOLVE for the insertion of the link, or that ESOLVE has any relationship or collaboration with said page.

Except in cases permitted by law or expressly authorised by ESOLVE, provided that a direct link to its Website is permitted, the use of any trademark or any other distinctive sign of ESOLVE within the page where the link is located is prohibited, unless expressly authorised.

The page that establishes the link must comply with the law and not have or link to illegal content or content contrary to morality and good customs.

For its part, the Website itself includes technical link devices that allow the User to access other Internet pages and portals, with ESOLVE acting as a provider of intermediation services in accordance with Article 17 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce. therefore, it will only be responsible for the content and services provided on the linked sites in the event that, having had effective knowledge, in the manner provided for by the Law on Information Society Services, of the illegality it has not deactivated the link.

The existence of linked sites does not imply that there are agreements with those responsible or owners of the same, and ESOLVE is not responsible for the damages caused by the illegality, quality, outdatedness, unavailability, error and uselessness of the contents of said sites, since it is unaware of them. ESOLVE has no control over the nature, content, and availability of the linked sites, and the inclusion of any link does not necessarily imply a recommendation or endorsement of the opinions expressed therein. In any case, if the User becomes aware that the linked sites refer to pages whose content or services are illegal or contrary to morality, he/she must inform ESOLVE.

For these purposes, the e-mail address is enabled info@esolve.es, in this way, users must communicate: name, address, telephone number and e-mail address, specification of the alleged illegal activity carried out on the Portal and facts or circumstances that reveal the illegal nature of said activity.

ESOLVE reserves the right to change this linking policy at any time.

● TERMS OF USE

The use of the website implies acceptance of the conditions of the legal notice, privacy policy and conditions of use. If the user is not satisfied, he/she will refrain from using the page and leave it. The user is obliged and undertakes to use the website and its contents in accordance with current legislation, the Legal Notice, and any other notice contained on this page, as well as with the generally accepted rules of coexistence, morality and good customs. The user undertakes and undertakes not to transmit, disseminate or make available to third parties any content of the Website, such as information, texts, data, contents, messages, graphics, drawings, sound and/or image files, photographs, recordings, software, logos, trademarks, icons, technology, photographs, software, links, graphic design and source codes, or any other material to which he/she has access as a User of the Website, without this list being exhaustive.

● INTELLECTUAL AND INDUSTRIAL PROPERTY

All trademarks, trade names or distinctive signs of any kind that appear on the page are the property of ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL or, where appropriate, of third parties who have authorised their use, and it cannot be understood that the use of or access to the portal and/or the contents attributes to the user any right over the aforementioned trademarks. trade names and/or distinctive signs, and none of the exploitation rights that exist or may exist over said content may be understood to have been transferred to the user. And it does not understand that they have been assigned or their use authorised, in any case, to the users of the page unless such rights are obtained in writing from the legitimate owner of the same.

● OFFICIAL SOCIAL NETWORKS

The service provider of the official pages of ESOLVE on the social networks LinkedIn, Others is the entity ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL (hereinafter ESOLVE) with C.I.F. B65300683 and registered office at C/ PADILLA 228, 2º 2ª, 08013 BARCELONA, BARCELONA and same address for the purpose of notifications. Access to and use of these pages requires acceptance of the general terms and conditions of use of social networks and the privacy policy detailed below and supplemented by the policy and rules of LinkedIn’s social networking platforms, LinkedIn, LinkedIn For any queries or contact with ESOLVE, users may contact us by telephone on 933 114 006 or at the following email address: info@esolve.es.

Terms of Use of the Official ESOLVE LinkedIn Page, Other

Please read these Terms of Use carefully as they contain all the information regarding your rights and obligations as a user of the official ESOLVE page on LinkedIn, Others. Access to and use of the official page of ESOLVE on LinkedIn, Other is also subject to compliance with the conditions established by LinkedIn, Others as the owner of the social network service platform.

When the user accesses or uses the official page of ESOLVE on LinkedIn, Otros expresses their consent and acceptance of compliance with the provisions of these conditions of use.

Access to and use of the official ESOLVE page on LinkedIn, Other is prohibited to minors under 14 years of age.

Permitted Uses and Prohibited Uses

Through the official page of ESOLVE on LinkedIn, Others, a space is provided in which the user can publish and exchange information and content, as well as establish communication between several users.

The use by third parties of the official ESOLVE website may not have an economic or commercial purpose for their own benefit or that of third parties without the prior consent of the owner of the page.

The user is obliged to make reasonable use of the official page of ESOLVE LinkedIn, Others and its contents, according to the possibilities and purposes for which it is conceived in accordance with the uses and customs, morals, current legislation, these rules and the rules and policies published by LinkedIn, Others. The user will be solely responsible for the information, images, opinions, allusions or content of any kind that he communicates, hosts, transmits, makes available or exhibits through the official page of ESOLVE on LinkedIn, Others.

ESOLVE cannot be considered editorial responsible for the content published by the user and expressly declares that it does not identify with any of the opinions that users publish on the official ESOLVE page on LinkedIn, for which the issuer is entirely responsible.

In any case, the use of the official ESOLVE page on LinkedIn, Others for illegal or unauthorized purposes, with or without economic purpose, is prohibited.

● DISCLAIMER

ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL includes on its Website a series of contents about its activities, products, structure, management and teams typical of a corporate website. ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL excludes any liability for damages of any kind that may arise from access to the contents, information, advertising, options, concepts and images provided to users.

In any case, ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL is not responsible for:

The harm that the user may do to the Website. The continuity of the contents of the Website.

The absence of viruses and/or other harmful components on the Website or on the server that supplies them, both in relation to the viewing of the content by users and in the downloading of the same.

The contents and services provided by other Websites to which you may have access from the Internet addresses owned by ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL.

The greater or lesser performance of the content hosted on the Website.

Damages caused by any person, either to themselves or to third parties, who infringes the conditions, rules and instructions established by ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL on this Website.

Damages caused by the violation of the security systems of the Website owned by ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL.

The malfunction of software or “plugins” (downloads that may be made from the link established for this purpose), which may be necessary to view or listen to certain content hosted on this Website.

Any action or action that may be carried out in relation to the infringement of the rights of third parties, especially in relation to the image, intellectual or industrial property.

Editing, reviewing, censoring and verifying the contents of the pages or Internet Sites with which the user connects through the search engine or hyperlinks included in the Website of ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL.

Disclaimer for the operation of the Website

ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL provides its services and content on an ongoing basis, using all the technical means at its disposal to perform this service satisfactorily.

ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL is exempt from any liability for the operation or services of the website that may suffer interruptions or errors, lack of availability or continuity of the operation of the website.

ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL may, when it deems it appropriate, make corrections, improvements or modifications to the information contained on its Website, without this giving rise to any right to any claim or compensation, nor implying recognition of any liability.

ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL is not responsible for damages of any kind that may arise from the availability and technical continuity of the operation of its Website. In any case, 08013 will carry out all the necessary actions to restore its services in the event of a technical failure.

ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL reserves the right to modify any type of information that may appear on the website, without there being an obligation to give prior notice or to inform users of these obligations, it being understood that publication on the owner’s website is sufficient.

● LEGISLATION AND JURISDICTION

ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL reserves the right to file any civil or criminal actions it deems appropriate for the improper use of its website and contents, or for non-compliance with these conditions.

In the event of a discrepancy between the provisions of this Legal Notice and the Particular Conditions of each specific service, the provisions of the latter shall prevail.

In the event that any provision or provisions contained in this Legal Notice are considered null or inapplicable, in whole or in part, by any competent Court, Tribunal or administrative body, such nullity or non-application will not affect the rest of the provisions of this Legal Notice or the Specific Conditions of the different services of this Website.

The failure of ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL to exercise or execute any right or provision contained in these General Conditions shall not constitute a waiver thereof, unless acknowledged and agreed in writing by the latter.

The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or resort to ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL is domiciled in BARCELONA, Spain.

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides an online dispute resolution platform at the following link: https://ec.europa.eu/consumers/odr/

● PRIVACY POLICY

ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL guarantees the privacy of the personal data provided, in accordance with the General Data Protection Regulation (GDPR).

Visiting this website does not imply that the user is obliged to provide any information about themselves, however, during the visit it is possible that personal data may be requested through forms.

This data will be incorporated into a file under the responsibility of ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL and will be used for the following purposes; to respond to requests made by you, to send you information about our company and services requested or offered by any means of communication. In order to comply with the requests, the interested party authorises ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL to transfer their data to the associated or collaborating companies with which there are contracts for the provision of services related to the activity, as stipulated by the regulations in force in articles 10, 11 and 12 of the GDPR, in order to provide an adequate service based on the requests made by you. By sending us this form, you are explicitly accepting the receipt and processing of the same for the purposes expressed. This data will be cancelled at your request or once the purpose for which it was collected has been satisfied.

How to exercise rights: Users may send a written communication to ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL with address at C/ PADILLA 228, 2º 2ª, 08013 BARCELONA, BARCELONA, or to the email address info@esolve.es including in both cases a photocopy of your ID card or other similar identification document, to exercise your rights, which are as follows:

Right to request access to personal data: you may ask ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL if this company is processing your data.

The right to request their rectification (in case they are incorrect) or deletion.

The right to request the limitation of their processing, in which case they will only be kept by ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL for the exercise or defence of claims.

Right to object to processing: ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL will stop processing the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defence of possible claims they have to continue to be processed.

Right to data portability: in the event that you want your data to be processed by another firm, ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL will provide the portability of your data to the new controller.

Possibility to withdraw consent: in the event that consent has been given for a specific purpose, you have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

How to complain to the Supervisory Authority: If a user considers that there is a problem with the way in which ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL is handling their data, they can direct their complaints to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.

Refusal to provide the data will result in the non-provision or impossibility of accessing the service for which they were requested. You have the right to receive an answer to any questions, queries or clarifications that arise from this form.

The parties submit, at their option, for the resolution of disputes and waiving any other jurisdiction, to the courts and tribunals of the domicile of the owner of the website.

LEGAL CLAUSES

LEGAL CLAUSE FOR ELECTRONIC COMMUNICATIONS

PRIVACY NOTICE: This message and, where applicable, the attachments are confidential especially with regard to personal data. and are addressed exclusively to the referenced recipient. It may contain confidential information subject to professional secrecy and its disclosure is prohibited under current legislation. You are informed that, if you are not the recipient or the person authorized by the recipient, that the information contained in this message is reserved and its use or disclosure for any purpose is prohibited. If you have received this document by mistake, please notify us by phone or e-mail and proceed with its destruction. Security cannot be guaranteed when sending e-mails as this information may be modified, intercepted, or incomplete. The sender accepts no responsibility for any errors or omissions in the content or attachments of this e-mail.

LEGAL CLAUSE FOR ELECTRONIC SENDING OF ADVERTISING

PUBLI: SUBJECT

CONFIDENTIALITY NOTICE: This document is intended exclusively for the recipient. It may contain confidential information subject to professional secrecy and its disclosure is prohibited under current legislation. You are informed that if you are not the recipient or authorized by it, the information contained in this message is reserved and its use or disclosure for any purpose is prohibited. If you have received this document in error, please let us know and destroy it. Security cannot be guaranteed when sending e-mails as this information may be modified, intercepted or incomplete, so the sending company does not accept responsibility for errors or omissions in the content or attachments of this e-mail. ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL, with C.I.F. B65300683 and domiciled at C/PADILLA 228, 2º 2ª, 08013 BARCELONA, BARCELONA, informs you that it is responsible for a personal data file, which includes your data, the purpose of which is the commercial relationship, and the sending of documentation. We inform you that you may exercise your rights of access, rectification, deletion, opposition, limitation of processing and portability of your data at the address indicated in writing, specifying your request and attaching a photocopy of your National Identity Document. The sending of this email complies with all current legislation on Data Protection and the Law on Information Society Services. Likewise, if you do not wish to receive more information from our company, please send us an e-mail to info@esolve.es, with the word “unsubscribe” in the subject section.

SPECIAL CLAUSE FOR DATA COLLECTION OF ANY FORM

This clause must be visibly displayed on the first layer of the form. The information may be incorporated through a drop-down menu that allows its content to be viewed by pressing the corresponding button, or presented directly in plain text.

Responsible: ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL

Purpose: To respond to your queries and requests. Consider your petition or request

Legitimation: Consent of the interested party

Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information.

Additional information: You can consult additional and detailed information on Data Protection on our website, in the Legal Notice and Privacy Policy.

LEGAL CLAUSE FOR WEB FORM

In compliance with the provisions of current regulations on the Protection of Personal Data, we inform you that the data collected in this form will be incorporated and will be processed in the file called Web Users under the responsibility of ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL in order to be able to provide its services, as well as to keep you informed about issues related to the company’s activity.

We inform you that the data you provide us with will be treated in a loyal, transparent, adequate, relevant, limited, accurate and updated manner and will not be communicated or transferred to third parties, except when this communication is necessary or may imply an improvement for the purpose of the same, always in accordance with current regulations on data protection, General Data Protection Regulation.

In the event that there are changes in any of the data provided, in order to keep our file updated, we ask you to notify us in writing.

We inform you of the possibility of exercising your rights of access, rectification, deletion, opposition, limitation of processing and portability of your personal data in person at the offices of ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL, attaching a copy of your ID card, or by post to C/ PADILLA 228, 2º 2ª, 08013 BARCELONA, BARCELONA, or email info@esolve.es.

SAMPLE CLAUSE FOR QUOTE REQUEST FORM

In compliance with the provisions of current regulations on the Protection of Personal Data, we inform you that the data provided is incorporated and processed under the responsibility of ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL with CIF B65300683 and address at C/ PADILLA 228, 2º 2ª, 08013 BARCELONA, BARCELONA, being cancelled after the completion of the legally established period.

The purpose of the collection and processing of Personal Data is to be able to provide you with the services requested in this quote, as well as to maintain the contractual relationship that may be established by ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL. In addition, the data provided may be used to keep you informed of commercial news and different promotional offers. Unless otherwise indicated, you expressly consent to the use of your data for the purposes indicated above.

The data provided may be communicated if necessary to public administrations and any other entity in charge of processing in order to comply with the contracted services.

ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL undertakes to process your data in a loyal, transparent, adequate, relevant, limited, accurate and up-to-date manner and not to communicate or transfer such information to third parties, except when this communication is necessary or may imply an improvement in the provision of the contracted services as indicated in the previous paragraph.

The waiver of authorising such processing would make it impossible to perform the services to which this contract refers.

Likewise, we inform you of the possibility of exercising your rights of access, rectification, deletion, opposition, limitation of processing and portability by writing to C/ PADILLA 228, 2º 2ª, 08013 BARCELONA, BARCELONA, or to the email info@esolve.es.

Finally, ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL informs the contact details of the company’s Data Protection Officer, both the email info@normatiza.es and the telephone number 663 611 822.

LEGAL CLAUSE FOR JOB FORM

In compliance with the provisions of current regulations on the Protection of Personal Data, we inform you that the data collected in this form will be incorporated and will be processed under the responsibility of ESOLVE CONSULTORÍA E INGENIERÍA AMBIENTAL, SL in order to participate in the personnel selection processes.

Your data will be treated in a loyal, transparent, adequate, relevant, limited, accurate and up-to-date manner and not to communicate or transfer such information to third parties, unless this communication is necessary or may imply an improvement for the purposes of the same. To this end, we request your authorisation to process and transfer this data to third parties for similar personnel selection processes.

In the event that there are changes in any of the data provided, in order to keep our file updated, we ask you to notify us in writing.

The waiver of authorising such processing would make it impossible to perform the services to which this contract refers.

Finally, the contact details of the company’s Data Protection Officer are made known, both the email info@normatiza.es and the telephone number 663 611 822.